Job Description

Job Description

Position Name – Lead Pega Engineer

Type of hiring – Fulltime

Location – Toronto, ON (Hybrid - 3 days onsite)

Job Description:

Role Summary:

AOS Customer Relationship Management and Business Process Management (AOS CRM & BPM) Support Team is looking for a Seasoned System Administrator to support our Pega Platform. The successful incumbent will have strong technical skills with the ability to work independently. As a member of the team supporting Pega, responsibilities will include infrastructure support, stability, and performance management, as well as technical specifications, analysis, development and maintenance.

Main Accountabilities:

• The Candidate will support the environments; deliver new functionality and modifying existing processes, within current environments.
• They will monitor and communicate performance/system availability to ensure quality of services are delivered.

Some of the specific responsibilities are:

• Provide ongoing support of the Pega systems supporting multiple application systems, including responding to service requests, problem analysis, resolution, escalation and reporting as necessary
• Identify and participate in system stability, upgrade, and business continuity projects
• Apply analysis skills to understand and assess the impact of infrastructure and technical changes within the environment
• Provide development and infrastructure estimates at various levels of a project to match architectural solution, including assistance in business case creation

Competencies:

• Certification and/or working experience with Pega Platform
• 5+ Years of hands-on Application and Production Support experience
• Experience with integrating and supporting vendor packages in an established production environment consisting of various technologies and platforms
• Strong working background with client-server environments and exposure to web-based applications
• Experience with relational databases (SQL Server, Oracle) or similar database technologies
• Experience with technologies such as J2EE, JSP, EJB, Xml, Java and Red Hat Enterprise Linux 7
• Solid problem-solving skills
• Ability to work independently as well as being a strong team player with the ability to work effectively in a multi-site environment
• Proven analysis and development skills preferably with a degree in Computer Science, related technology degree/diploma, or equivalent experience
• Excellent organizational skills with the ability to handle several tasks efficiently
• Excellent verbal and written communications skills
• Experience with System Development Life Cycle Methodologies and Agile Methodology

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